Shippings

Passion-milan's shipping policy is designed to ensure that our customers receive their orders in a timely and secure manner. We are committed to providing high-quality service, starting from the moment an order is placed until the final delivery.

All orders are processed within 1-3 business days from the order confirmation. During peak demand periods, such as holidays, processing time may extend up to 5 business days. Once the order has been shipped, customers will receive a confirmation email with a tracking number, allowing them to monitor the shipping status.

Shipments are made via reliable couriers, ensuring that packages are handled with the utmost care. We offer several shipping options, including standard and express shipping. Standard shipping usually takes 5 to 7 business days, while express shipping can arrive within 1-3 business days, depending on the destination.

Shipping fees vary based on the destination and the chosen shipping method. For orders over 100 euros, we offer free shipping within Italy. For international orders, shipping fees will be calculated at checkout and may include customs duties or taxes, which are the responsibility of the customer.

In case of issues with delivery, customers are encouraged to contact our customer service. We are committed to resolving any issues as quickly as possible. It is important to note that we cannot be held responsible for any delays caused by external factors, such as adverse weather conditions or customs issues.

To ensure maximum customer satisfaction, we recommend providing a correct and complete shipping address. In case of errors in the provided address, we cannot guarantee delivery, and additional fees may apply for reshipping.

In summary, our shipping policy is designed to provide an efficient and reliable service, ensuring that our customers receive their products safely and on time.